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Frequently Asked Questions

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Is the Peppergun Available for Purchase?

The Peppergun is a discontinued model, and no longer available. It was our first product, sold since the summer of 1986. It was the first  grinder that works really well using just one hand. We no longer make or sell the Peppergun or Saltgun or have replacement parts but we continue to make great grinders, none which are one-handed.  

If you're looking to purchase a pepper or salt grinder you might consider:

Keytop Pepper or Salt Mill. Same height and grinding mechanism as the Peppergun. To operate turn the diamond shaped top while holding the body. It has the same sized grinding mechanism as the Peppergun. Cick here to see the Keytop mills.

Magnum Pepper or Salt Mill. Same height as the Peppergun but with a bigger grinding mechanism. The bigger the grinding mechanism, the more pepper will be produced per turn.  To operate turn the top of the mill while holding the body. This is the only grinder that comes with a tray to catch pepper or salt dust. Click here here to see the Magnum mills.

Finback Pepper or Salt Mill. The Finback grinders have the same large grinding mechanims as the Magnum so they'll grind more pepper per turn than the Keytop mills. The top of the grinder resembles a whale's tail. It does not come with a tray. Click here to see the Finback mills. This is the only grinder that has an available gift set. Click here to see the Finback, click here to see the Finback gift set.

Click here to see the different sizes of the grinding mechanisms. The larger the mechanism the more ground pepper will be grabbed and ground, resulting in more ground pepper per turn.

How do I fill the grinder?

The circular depression on the side of of the grinder is acutally a hole in a band of plastic that encircles the grinder. Slide the band sideways and it will reveal the loading hole. Click here to see an  illustration.

What are your shipping charges? How do you ship?

Orders place before 4pm EST ship same day. We charge $5.00 per order, (NOT per item), shipped to the same address. Orders ship via US Mail. We ship to PO Boxes and APO addresses. If you need your order in a hurry we can ship FedEx or Express Mail - please call us at 800 634-8881 or 508 228-6233  for pricing.

What is the warranty for your products?

Unicorn Mills products are warranted for one year from the date of purchase against manufacturer's defects. If you ever have an issue with one of our products, please call us when you have the product handy. By asking a few questions about the product we can likely solve any difficulties.

Do you ship outside of the United States?

Please email us at support@unicornmills.com if you'd like to know the shipping cost for items mailed to addresses outside of the US. Our website only accepts orders with addresses in the US and territories. 

Which grinder do you recommend?

The Magnum, Magnum Plus and Finback grindersdeliver the most pepper per revolution. Most people who really love pepper order these, and are happy with them.

For kitchen and cooking, the Magnum Plus is the handiest because of the extra length. It make a difference if you are using the tool a lot.

For the table, our new favorite is the Finback. It looks really good, feels great in the hand, a grinds like mad.

If you don't use a lot of pepper, or you need really fine ground pepper, take a look at the Keytop. It has a smaller grinding mechanism than the Magnum/Magnum Plus/Finback. It will grind finer but with a little less output.

I'm ordering a gift to be sent directly to the recipient. Can you include a gift card or message?

Yes, we can include a card. Please use the comment box at check out to write your message. We will include a gift receipt (no price on receipt) and a gift card.

What salt is recommended for the salt grinders?

We recommend using only coarse sea salt. Grey, Celtic, Pink, Himalayan, or any moist salt is not recommended for use in our grinders as they have a high moisture content and will clog the teeth of the salt grinder. Our mills are designed to grind dry, brittle material. We sell and strongly recommend coarse sea salt crystals, which are about the size of a peppercorn and are fully dried.

Where can I purchase your products?

We are mainly direct, via toll free 800 634-8881 or 508 228-6233, or Internet -www.unicornmills.com.

Where are your products made?

The steel grinding mechanism used in our peppermills is imported from Italy, other parts are made in the USA and Forno/Canaves in Italy. All the different parts are shipped to Nantucket, where we make the grinders, pack the spices, and process and ship the orders.

We designed all our products, and have patents on most of them. We have been at it since 1986, when the first models of the Peppergun were sold.

What’s the difference between the Magnum Plus and the Magnum?

The Magnum Plus, at 9 inches, is a taller version of the Magnum, which is 6 inches tall. They both have the same large grinding mechanism. The Magnum Plus, because of its extra length, gives better leverage and is more useful as a kitchen tool. The Magnum comes with a serving tray to catch pepper dust. A serving tray is not available with the Magnum Plus.

Do your grinders allow for a wide range of grinds?

Yes. You can adjust the grinding coarseness on all our mills. There is a thumbscrew on the bottom of all our mills except the Minimill. Turn the thumbscrew clockwise for a finer grind, counter clockwise for a coarser grind. The Minimill’s thumbscrew is found on the top of the mill.

The Magnum , Magnum Plus and FinBack will grind coarser than the other models, but will not grind quite as fine. If you like really fine pepper, try the KeyTop, Peppergun, or PepperStick.

How do I clean my mill?

 Use Windex or Fantastic and a paper towel to clean the exterior. It will stay looking new for years with nothing but regular care to keep the grease and oil off.

Do not put the grinders in the dishwasher. There is no need to clean the inside of the grinders.

Do your grinders come filled with pepper or salt?

No. We sell whole peppercorns and coarse sea salt. The spices are packed in containers that make our grinders very easy to fill.

Can I put salt in my pepper mill?

No, salt will corrode the steel. We sell salt versions of the Magnum, Keytop and Peppergun. They have ceramic grinding mechanisms and are available in white.

Do you make wooden pepper mills?

No, all our mills are made from ABS plastic.

Is a catalogue available?

Our entire line of grinders and products are online at www.unicornmills.com.

What is your return policy?

We make really good grinders, and are proud of our customer service. If, within 30 days, you are unhappy with our product, please return the product for a full refund. Damaged products (dropped, melted, put in dishwasher, etc.) can be repaired for a charge but are not refundable. Please contact us at 800 634-8881 (508 228-6233) or support@unicornmills.com.

I’d like to use your grinders in my restaurant. Do you sell direct?

Yes, hundreds of restaurants use our grinders and order directly from us. Please call us at 508 228-6233 or email us at support@unicornmills.com to get our best pricing.

I own a store and would like to carry your products. Do you sell wholesale?

Thank you for your interest in our products. Unfortunately we are not taking on additional wholesale accounts at this time. If you have any questions, please call us at 508 228-6233 extension 13 or email us at support@unicornmills.com.